How do I get a quote?

Simply fill out our contact form or give us a call. We'll ask a few questions about your property and cleaning needs, then provide a free, no-obligation quote.

What areas do you service?

We serve Christchurch city and surrounding areas including Rangiora, Kaiapoi, Rolleston, Lincoln, and more. Contact us to confirm we cover your location.

Yes, we are fully insured for your peace of mind. Our comprehensive coverage protects both our team and your property.

Do I need to be home during the clean?

Not necessarily. Many of our regular clients provide us with access arrangements. We can discuss secure key handover options that work for you.

What products do you use?

We use professional-grade, eco-friendly cleaning products that are effective yet safe for your family, pets, and the environment.

We accept bank transfer, credit card, and cash payments. Payment is typically due upon completion of the service.

Terms of Service | Kiri's Spring Cleaning

Service Terms

Introduction

These Terms of Service ("Terms") govern your use of cleaning services provided by Kiri's Spring Cleaning ("we", "our", "us"). By booking our services, you agree to these Terms. We provide professional cleaning services in Christchurch and nearby areas including Rolleston, Rangiora, Lincoln, Kaiapoi, Prebbleton, and Woodend.

Quote Validity

All quotes provided by Kiri's Spring Cleaning are valid for 30 days from the date of issue. Quotes are based on the information provided at the time of enquiry. If the scope of work changes or additional services are required, a revised quote may be provided.

Property Access

By booking our services, you agree to provide safe and reasonable access to the property to be cleaned. This includes:

Ensuring the property is accessible at the scheduled time
Providing keys, access codes, or other entry methods as needed
Securing pets in a safe area during the cleaning
Ensuring a safe working environment free from hazards
Notifying us of any safety concerns or special requirements

Cancellation Policy

We understand that plans can change. If you need to cancel or reschedule your booking, please provide at least 24 hours advance notice. Cancellations made with less than 24 hours notice may incur a cancellation fee of up to 50% of the quoted service price.

To cancel or reschedule, please contact us by phone at +64 22 310 6624 or email at kirisspringcleaning@gmail.com.

Liability

Kiri's Spring Cleaning is fully insured and takes great care when working in your property. However, liability limits apply for accidental damage during service:

We are not liable for damage to items that are fragile, unstable, or improperly secured
Pre-existing damage or wear must be reported before the clean commences
Any claims for damage must be reported within 24 hours of service completion
Our liability is limited to the cost of repair or replacement up to a reasonable value

We recommend removing or securing valuable and fragile items before the cleaning appointment.

Payment Terms

Payment is due upon completion of service unless alternative arrangements have been agreed in advance. We accept bank transfer and cash payments. For regular cleaning clients, invoicing arrangements can be discussed.

Satisfaction Guarantee

Your satisfaction is our priority. If you are not completely happy with our work, please contact us within 24 hours and we will return to address any concerns at no additional cost.

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: kirisspringcleaning@gmail.com
Phone: +64 22 310 6624
Facebook: @kirisspringcleaning

Last updated: February 2026